This website is operated by D.D Collectables LLC under the Serial Shield 3D™ brand. Serial Shield 3D™ is a small business based in San Antonio, Texas, offering 3D-printed storage and protection products for currency, coins, and precious metals, along with custom 3D printing services.

Our website address is https://serialshield3d.com.

Questions about this Privacy Policy or your personal information may be sent to sales@serialshield3d.com.

We use the information we collect to:

Process payments, orders, returns, and refunds.Package, ship, and track purchased products.

Prepare quotes and complete custom 3D printing projects. Communicate with you about orders, projects, questions, or support requests.

Create and maintain customer accounts.Operate, secure, troubleshoot, and improve the website.Measure website traffic and understand how visitors use the website.

Prevent fraud, abuse, unauthorized transactions, and security threats.Maintain necessary business, tax, accounting, and legal records.

Comply with applicable laws and enforce our policies.

When you make a purchase, information required to process the payment may be transmitted to the payment provider selected during checkout. This information may include your name, billing address, email address, telephone number, order total, payment method, and transaction details.

We may receive and retain limited payment information, such as the payment status, transaction identifier, payment-provider identifier, and limited card details where provided by the payment processor. We do not intentionally store complete payment-card numbers or card security codes.

Payment providers process your information according to their own privacy policies and security practices.

Our website uses cookies and similar technologies to operate essential features, including the shopping cart, checkout, customer accounts, login security, saved preferences, and fraud prevention. Disabling essential cookies may prevent parts of the website from functioning correctly.

We also use Google Analytics to measure website traffic and understand how visitors interact with the website. Google Analytics may collect information such as pages visited, website interactions, referral sources, device and browser information, approximate location information, and cookie-based or similar identifiers.

Google explains how it processes information in the Google Privacy Policy. Visitors may also use the Google Analytics Opt-out Browser Add-on where supported.

When visitors submit product reviews or comments, we may collect the information entered in the form, along with the visitor’s IP address and browser information, to assist with security and spam detection.

Content intentionally submitted for public posting may become publicly visible after approval. Do not include personal information in a review or comment that you do not want displayed publicly.

If you upload images or other media, avoid including embedded location information, such as EXIF GPS data. Depending on how the file is displayed or shared, others may be able to download the file and extract embedded information

We do not sell or rent customer personal information.

We may share only the information reasonably necessary with:

A successor or purchaser if D.D Collectables LLC or its business assets are sold, transferred, or reorganized.

Payment providers that authorize and process transactions. Shipping, delivery, and tracking providers used to fulfill orders.

Website hosting, email, security, backup, and technical-service providers.

Google Analytics for website traffic and usage measurement.

Accounting, tax, legal, and fraud-prevention service providers.

Government agencies, courts, or law-enforcement authorities when disclosure is legally required.

These providers may process information only as necessary to perform their services, meet legal obligations, protect against fraud, or support our business operations.

STL files, images, measurements, project descriptions, and other materials submitted for custom 3D printing are used to evaluate the project, prepare a quote, communicate with you, produce the requested item, and maintain necessary transaction and support records.

We do not sell custom-project files or use them for unrelated advertising. Access is limited to D.D Collectables LLC and service providers reasonably necessary to receive, store, communicate about, or complete the project.

Do not include personal or confidential information in a project file unless it is necessary for the requested work.

With the customer’s permission, Serial Shield 3D™ may photograph a completed custom project and use those photographs on its website, marketplace listings, social-media pages, portfolio, or other promotional materials. We will not publish customer-provided files, personal information, or identifying order details without separate permission.

We retain personal information only as long as reasonably necessary to:

Meet legal and contractual obligations.

Complete orders and custom projects.

Provide customer service and project support.

Maintain required tax, accounting, and business records.

Handle returns, refunds, disputes, chargebacks, and warranty matters.

Prevent fraud and protect the security of our website.

Customer-account information may remain while the account is active and for a reasonable period afterward. Order records may be retained as required for business, tax, accounting, fraud-prevention, and legal purposes.

Custom-project files and related communications may be retained while needed to quote, produce, deliver, or support the project. Google Analytics information is retained according to the settings used for our Google Analytics account.

Information may be deleted, anonymized, or securely disposed of when it is no longer reasonably needed, unless a longer retention period is required by law.

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information we maintain about you.

To submit a privacy request, email sales@serialshield3d.com with the subject line Privacy Request. Please clearly describe your request and provide enough information for us to identify the relevant account, order, or communication.

We may need to verify your identity before completing a request. We may also retain information that must be kept for order fulfillment, fraud prevention, tax, accounting, security, dispute-resolution, or other legal purposes.

We use reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Access to customer and project information is limited to D.D Collectables LLC and service providers that reasonably require the information to perform their services.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that personal information was collected from a child under 13 without legally required parental consent, we will take reasonable steps to delete it. A parent or legal guardian who believes a child has provided personal information may contact us at sales@serialshield3d.com.

Our website may contain links to or embedded content from third-party websites, including eBay, social-media platforms, videos, images, articles, and service-provider pages.

Embedded content may behave as though you visited the third-party website directly. Those third parties may collect information, use cookies or similar technologies, and monitor your interaction with their content according to their own privacy policies.

Serial Shield 3D™ does not control the privacy practices of third-party websites. Review the applicable privacy policy before providing personal information to another website.

We may update this Privacy Policy when our website, services, business practices, or legal obligations change.

Any revised policy will be posted on this page with an updated revision date. Changes become effective when posted unless another effective date is stated.